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English Coach - Business communication thet get you results

A grammar rule you CAN ignore :)

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12

Jul, 13


A grammar rule you CAN ignore

“Never start a sentence with ‘but’.” But, I do, and it seems so right. Sometimes, starting a sentence with ‘but’ is more impactful. The grammar police may frown, but the trend is catching on! If you are still not too comfortable with starting a sentence with ‘but’, here is an alternative that you can use. Start your sentence with ‘however’. A ‘but’ at the beginning of the sentence sounds like you are closing the door on any further discussion on the topic. ‘However’ sounds like […]

What they mean when they write, ‘I would do it this way’.

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12

Jul, 13


What they mean when they write I would do it this way

One important aspect in communication is keeping the audience in mind, especially if you are writing to a global audience. The way the Americans express themselves is very different from the British or Dutch. Here is an example that one of my colleagues shared with me. While giving feedback about how things should be done, an American would say, ‘what I would do is…’ instead of, ‘you should do…’ This way they establish a more ‘we are in this together’ rapport. What they don’t mean […]

Do you know the psychology of your reader?

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12

Jul, 13


Do you know the psychology of your reader

Knowing the psychology of your reader is important. But, do you know what your reader is thinking when he sees an email from you?   He is probably thinking… I need to get through these emails real fast. Hope this is a short email! Is he trying to sell me something? What’s the point of this email? Is it possible for me to do anything about this? I hope what he is asking is not going to take me long.   Now, let’s look at […]

Forwarding an Email

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12

Jul, 13


FYI

Most of the times we receive emails that say, ‘fyi…’ Sure, this is understood by everybody and probably the easiest thing to do when you need to share or pass information to others. However, one good practice is to add a one-liner that explains why you are forwarding the email. This helps in setting the context for the reader, so he knows exactly what is expected of him. This way you cut off email ping-pong and get the results you want. I like this practice because it […]

Yawn.. are you a bore?

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12

Jul, 13


Yawn.. are you a bore

Alright, so besides writing emails to get the message(s) across, have you ever felt bored reading your own emails? Yes? Then imagine how your readers must feel reading what you write every day. One of my clients to whom I write regularly, writes like she is speaking to me. In other words, her emails are a combination of being conversational and friendly, yet formal. I always feel good reading her emails because they are different from the other emails I receive. In fact, they are […]

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