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English Coach - Business communication thet get you results

What’s your good name?

Archived under Uncategorized along with 0 EnglishCoach Comments

30

Sep, 13


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This is an expression that is probably common in India and Pakistan and owes its origin to the expression in Hindi and Urdu, ‘shubh naam’. Native speakers would be flummoxed if you asked them their ‘good name’. They only understand ‘first names’ and ‘last names’. In India, everyone has a pet name or nick name. A name that your parents, friends and neighbours call you. Others, I mean professional friends, would know your ‘good name’ or official name. Your pet name can be far removed […]

Your quick and easy tip to ‘used to’

Archived under Email Writing along with 0 EnglishCoach Comments

19

Sep, 13


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Yesterday I was sitting with a group of trainees conducting a needs assessment for a communication program. Most of them come with around 10 years of experience and interact a lot with clients overseas. While interacting with them, I found that almost all of them used ‘used to’ to describe routine activities. For example, ‘I used to negotiate with candidates on salaries’. I asked them if they don’t negotiate anymore and they would reply, ‘No, we negotiate almost every day with every candidate’. Then I […]

How do you do?

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02

Sep, 13


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How do you do? I train at a pharma company and every time I meet the HR there, he greets me with a, ‘How do you do?’ My instant reply was always, ‘Great! What about you?’ It was only after I replied that I realised ‘how do you do?’ doesn’t warrant a reply like, ‘I’m fine’, ‘great’, how are you?’ etc. It’s just a greeting and requires you to say, ‘How do you do?’ in return. ‘How do you do?’ is not used much in […]

Why do I need to write ‘Action Points’?

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15

Aug, 13


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When you finish reading an email what stays in your mind? The entire content, the background information or what the reader wants from you? So, where should you put the ‘part that will spur the reader on to action’? Right at the beginning of the email? In the middle? Or at the end? Business correspondence is written primarily to convey some information or to get a job done. Reinforcing at the end of the email what you want the reader to do is a good […]

When should I email?

Archived under Email Writing along with 3 EnglishCoach Comments

04

Aug, 13


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A few years ago when I was working in a large corporation, I found one morning that the internet was not working. Luckily for me, the head of IT walked in and I told him that I had no internet connection. His quick reply was, ‘please send me an email’. Email dependency is increasing, but we need to ask if it is always the correct tool to communicate all information. No doubt, it is the fastest, easiest and least time consuming of all communication tools. […]

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